A well-functioning autoclave is crucial to your practice. A disruption will result in an interruption of the work and this has a direct effect on your practice.
If you have any issues with your new autoclave, we understand you will want this to be resolved as quickly as possible. Below you will find details of our standard 1 year warranty. Realistically though, issues begin to occur after much use. To avoid equipment failure, YESON-UK provide on-going maintenance and services contracts as well as autoclave repair services through our recommended service provider.
Yeson UK Limited will, in the first twelve months from the date of purchase, supply spare parts free of charge which prove to be defective; this does not cover the door gasket, all internal furniture and consumables. The buyer is responsible for all carriage / freight charges and service / labour charges - these are not covered under the warranty.
A repair service can be offered, please email us with your enquiry and we will contact you as soon as possible. For smaller or generally known problems, this often can be solved by telephone or email. In other cases, your autoclave can be returned either to the manufacturer or one of our recommended service providers in the UK.
YESON UK can offer maintenance service contracts in the UK via our recommended service provider for your autoclave equipment. The annual service ensures that defects or wear are detected at an early stage. In addition, professional maintenance extends the lifetime of your autoclave and you can rest assured that you can always rely on your equipment. Are you interested in a maintenance contract? Please ask for more details!